Legal notice

Legal Notice (EU Compliance) — Maison Seoul

1. Company Information

This website is operated by Maison Seoul, an online retail store offering beauty, fashion, and lifestyle products.

For all inquiries, you may contact us at:
maison-seoul@outlook.com

2. Scope of Services

Maison Seoul operates as an online retailer. We offer products for sale to consumers within the European Union and internationally.

All orders are placed through our online store and processed in accordance with applicable EU consumer protection laws.

3. Product Sourcing & Fulfillment

All products are sourced from carefully selected international suppliers and fulfilled through third-party logistics partners.

This means:

  • Products are shipped directly from our fulfillment partners
  • Maison Seoul does not necessarily hold physical inventory
  • Product origin and shipping location may vary depending on supplier availability

We ensure that all products are selected with care and are intended to meet general EU consumer safety expectations.

4. EU Consumer Rights

If you are a consumer within the European Union, you are entitled to certain rights under EU consumer protection law, including:

  • A 14-day right of withdrawal for most online purchases
  • The right to receive clear pre-contractual information before purchase
  • The right to a refund in accordance with applicable legal conditions

Where applicable, these rights are respected and applied in accordance with EU law.

5. Product Compliance & Safety

We aim to ensure that all products offered comply with relevant EU product safety standards where required.

However:

  • Products may be manufactured outside the European Union
  • Compliance documentation may vary depending on supplier and product type
  • Customers should use products as intended and follow any provided instructions

Maison Seoul is not liable for misuse of products or failure to follow instructions.

6. Pricing & Information Accuracy

We make every effort to ensure that all product descriptions, pricing, and availability are accurate and up to date.

However:

  • Errors may occur
  • We reserve the right to correct any inaccuracies at any time
  • We are not liable for typographical or technical errors

7. Liability

To the maximum extent permitted by law:

  • Maison Seoul shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or purchased products
  • Liability for product defects is limited to the purchase price of the product
  • This does not exclude or limit liability where such exclusion is prohibited under EU law

8. External Factors

We are not responsible for delays or failures caused by external factors, including but not limited to:

  • Customs procedures
  • International shipping delays
  • Carrier disruptions
  • Force majeure events

9. Intellectual Property

All content on this website, including branding, text, and design elements, is the property of Maison Seoul unless otherwise stated.

Unauthorized use, copying, or reproduction is not permitted.

10. Governing Law

This website and its terms are governed by the laws of the European Union and, where applicable, the laws of the country in which the consumer resides.

Any disputes shall be handled in accordance with applicable EU consumer dispute resolution mechanisms.

11. Updates

Maison Seoul reserves the right to update this legal notice at any time. Changes will be effective immediately upon posting on the website.

Important Note (Small Print Style)

Maison Seoul operates as an online retail platform using international fulfillment partners. Product availability, origin, and shipping times may vary depending on supplier and logistics conditions. All business activities are conducted in compliance with applicable EU consumer protection regulations.