Privacybeleid

Privacy Policy — Maison Seoul

Last updated: May 2026

This Privacy Policy explains how Maison Seoul (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

Maison Seoul
Contact: maison-seoul@outlook.com

If you have any questions about your data, you can contact us at any time.

2. Personal Data We Collect

We may collect the following information:

Information you provide:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Order details

Automatically collected information:

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and tracking data

3. How We Use Your Data

We use your personal data for:

  • Processing and fulfilling your orders
  • Sending order confirmations and updates
  • Customer support
  • Shipping and delivery purposes
  • Fraud prevention and security
  • Marketing and advertising (only where legally permitted)
  • Improving our website and user experience

4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Contractual necessity (to fulfill your order)
  • Legal obligation (tax and accounting requirements)
  • Legitimate interest (fraud prevention, improving services)
  • Consent (marketing emails, cookies where required)

5. Sharing Your Data

We only share your data with trusted third parties when necessary, including:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping and fulfillment partners
  • IT and hosting providers (e.g., Shopify)
  • Marketing platforms (e.g., Meta, TikTok, Google Ads)

These third parties are only given the data required to perform their services.

We do not sell your personal data.

6. International Data Transfers

Because we work with international suppliers and service providers, your data may be processed outside the European Economic Area (EEA).

When this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze website traffic
  • Personalize content
  • Run advertising campaigns (Meta Pixel, TikTok Pixel, Google Analytics)

Where required by law, we will request your consent before placing non-essential cookies.

8. Data Retention

We retain your personal data only as long as necessary:

  • Order data: up to 7 years (legal/tax requirements)
  • Customer support data: up to 2 years
  • Marketing data: until you withdraw consent

9. Your GDPR Rights

If you are located in the European Union, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (for marketing/cookies)

To exercise your rights, contact us at:
maison-seoul@outlook.com

10. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

However, no online system is 100% secure, and we cannot guarantee absolute security.

11. Marketing Communications

We may send you marketing emails if:

  • You have explicitly opted in, or
  • You are an existing customer (where legally allowed)

You can unsubscribe at any time using the link in our emails or by contacting us directly.

12. Third-Party Services

Our website may use third-party services such as:

  • Shopify (store platform)
  • Payment providers
  • Shipping carriers
  • Analytics and advertising tools

Each third party has its own privacy policy governing their use of your data.

13. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:

Maison Seoul Support
maison-seoul@outlook.com

Important Notice (Compliance Summary)

Maison Seoul processes personal data in accordance with the General Data Protection Regulation (GDPR). Data is only collected for legitimate business purposes such as order fulfillment, customer support, marketing (with consent), and legal obligations. We do not sell personal data to third parties.